Guidelines & suggestions for Providers

  • Think about the customers’ interests
  • Provide effective communications: clear, explicit, visual, and precise communications in order to facilitate other team member's work
  • Give your customers clear, proper and honest work commitments
  • Ask the customers for clarifications if something is not clear
  • Offer honest suggestions that will better serve your customers, but also be open minded enough as to honor their own desires based on their expectations
  • Anticipate and address possible concerns even if they have not been mentioned still
  • Be supportive and collaborative: We are a team!